Terms of Service

These Terms of Service govern:

• The use of the World Source of Energetic Homeopathy (WSOEH) website: https://wsoeh.com/;

• Any other agreements or legal relationships with the Owner of this resource.

These Terms are legally binding and enforceable. Capitalized terms are defined in the relevant sections of this document.

World Source of Energetic Homeopathy - hereinafter referred to as the "Owner", WSOEH.

Before using the WSOEH website or any services provided by the site Owner, all Users (clients, visitors, site user and general users) must carefully read and agree to these Terms of Service.

Important: Nothing in these Terms creates any employment, agency, or partnership relationship between the parties.

About the Company

The WSOEH service is provided by:

WSOEH LLC
Panama City, Panamá Province, Obarrio, 54th Street and Samuel Lewis Avenue, PH Atrium Tower

Owner Contact Information

For any questions related to the use of the WSOEH website, you may contact the Owner by email.

Integrated Documents

The following documents form an integral part of these Terms of Service and are incorporated herein by reference:

1. Wholesale Program Terms of Service: (https://wsoeh.com/wholesale-program-terms-of-service/)

2. Affiliate Program Terms of Service (https://wsoeh.com/affiliate-program-terms-of-service/)

3. "Age Forever: Program Cycling Division"; "Field Recalibration Protocol"; "Age Calculator App" and "Videotest: Age Test" Terms of Service (https://wsoeh.com/age-forever-program-cycling-division-field-recalibration-age-calculator-videotest-terms-of-service/)

4. Legal Disclamer (https://wsoeh.com/disclaimer/)

5. Wellness & Non-Medical Disclaimer (https://wsoeh.com/wellness-disclaimer/)

6. Shipping & Returns (https://wsoeh.com/shipping-returns/)

What Users Should Know from the Start or Non-Medical Nature of All Offerings

Any of the products or services in the categories Remote Encoding, Sugar Globules, Resonant Healing, AgeHack Lab, Vitality Vault Sets, Multiple Programs, or any other categories - including any programs, information, content, or services that may be found, accessed, or obtained through this Website - are NOT medical devices, NOT medical services, NOT medical programs, NOT therapeutic tools, NOT diagnostic tools, NOT preventive treatments, NOT curative treatments, NOT pharmaceutical products, NOT dietary supplements, and NOT any other form of product, service, or activity regulated as a medical or healthcare intervention.

They are NOT designed, developed, or intended to diagnose, treat, cure, mitigate, or prevent any disease, illness, injury, health condition, or abnormal physical or mental state. They do NOT replace professional medical care, advice, or treatment from a licensed healthcare provider.

Important Facts Up Front

Certain provisions of these Terms of Service may apply only to specific categories of Users - for example, individuals acting as consumers, or legal entities such as companies or organizations. These distinctions are clearly indicated in the relevant sections. In the absence of such specification, all provisions apply equally to all Users without exception.

Age Restrictions

To access the WSOEH website and its features, the User must be of legal age as defined by the laws of their country of residence. Minors are not permitted to use the WSOEH services.

Terms of Use

Unless otherwise specified in this document, all rules described in this section apply to all types of usage of the WSOEH platform.

In certain cases, additional access or usage conditions may apply. These specific conditions will be clearly stated in the relevant sections of these Terms or on the applicable page of the Service.

By using WSOEH, the User agrees to the following:

• They are not subject to any legal restrictions that would prevent them from using online services;

• They are of legal age under the laws of their country of residence;

• They do not reside in, and are not accessing the platform from, a country or territory subject to international sanctions, including those imposed by the United Nations, United States, United Kingdom, European Union, or Australia;

• They are not listed on any government sanctions or prohibited persons lists, such as those maintained by the U.S. Office of Foreign Assets Control (OFAC), HM Treasury (UK), or equivalent authorities in other countries.

Account Registration

To gain full access to the features of the WSOEH platform, the User may be required to create a personal account by providing accurate, up-to-date, and complete information. Registration is voluntary; however, declining to register may limit access to certain sections and services of the platform.

The User is solely responsible for maintaining the security of their login credentials and for all activities conducted through their account. It is strongly recommended to use secure passwords that meet modern cybersecurity standards.

The User confirms that all submitted information is truthful and does not infringe upon the rights of any third parties, including but not limited to names, email addresses, or other contact details.

The Service may be used without registration; however, doing so may restrict certain functionalities of the platform, including access to personalized content, order history, the loyalty program, and other features.

While registration is optional, in some cases it is necessary for the Owner to fulfill its obligations to the User (e.g., delivering products, providing technical support, or granting access to restricted areas of the platform).

If there is any suspicion of account compromise-such as unauthorized access, password breach, or any other security incident-the User must immediately notify the Site Owner using the official contact details provided in this document.

Limitation of Liability

The Service is provided “as is”, without any express or implied warranties.

The Owner shall not be held liable for:

• Interruptions in the operation of the website;

• Loss of data;

• Damage caused by third parties or malicious software;

• Losses related to the use of third-party links.

Account Creation Conditions

• Automated registration using scripts, bots, or any other software tools is strictly prohibited.

• Each User is allowed to maintain only one active account, unless otherwise approved by the Owner.

• Transferring an account to third parties without explicit permission is not allowed.

Account Deletion and Deactivation

The User may request to delete their account at any time by contacting the Owner via email. If technically feasible, the Owner will process the deletion. In cases of an active subscription, account closure is only possible after the paid subscription period has ended.

The Owner reserves the right to block or delete an account without prior notice if it violates platform rules, contains offensive or illegal content, or is used for fraudulent or abusive purposes. Such actions do not entitle the User to any form of compensation.

Deleting an account does not release the User from any financial obligations incurred prior to the deletion date.

Content on WSOEH

Unless expressly stated otherwise, all materials published on the WSOEH website - including text, images, design elements, videos, software components, and databases - are the property of the Owner or are lawfully used under license.

The Owner makes every reasonable effort to respect copyright and other intellectual property rights. However, absolute protection against potential violations cannot be guaranteed. If a User believes their rights have been infringed, they must notify the Owner using the contact information provided in this document.

Rights of Use

The User is not permitted to:

• Copy or distribute content without authorization;

• Modify, edit, or adapt materials from the website;

• Use any elements of the site for commercial purposes without the Owner’s written consent.

Exceptions apply only in cases where a specific piece of content is explicitly marked as available for non-commercial use, provided that all attribution requirements are met and copyright notices are preserved.

Any actions that exceed the scope of permitted use shall be considered a violation of copyright and may result in civil or criminal liability in accordance with applicable international law.

Intellectual Property and Content Rights

All materials published on the WSOEH platform - including text, images, videos, graphics, software code, trademarks, and other elements - are the intellectual property of the Owner or are lawfully used under appropriate licenses. All rights are protected under applicable national and international law.

The User is prohibited from using WSOEH content in any manner beyond its intended purpose, unless explicitly authorized by the Owner. In particular, without prior written consent, it is strictly forbidden to:

• Copy, reproduce, download, stream, publish, or distribute any website materials;

• Modify, edit, translate, or create derivative works based on the content;

• Use the content for commercial or public purposes;

• Share or grant access to the content to third parties, including through automated platforms.

Permitted Use

In certain cases, where explicitly indicated on the WSOEH platform, the User may copy or download specific content solely for personal, non-commercial use, provided that all copyright notices are retained and the terms of use are strictly followed.

Violation of these rules may result in civil, administrative, or criminal liability, as well as restricted access or permanent blockage from the Platform.

Third-Party Resources and Links

The WSOEH platform may include links to or embedded elements from third-party websites. These external resources are not controlled by the Owner, and the Owner assumes no responsibility for:

• The content, availability, or legality of such resources;

• The accuracy of information presented on third-party websites;

• The privacy policies or terms of use of those external sites.

Any interaction with third-party websites is carried out at the User’s own risk. The terms and conditions governing those sites are established by their respective owners and/or applicable law.

"Invite-a-Friend" Affiliate Program

WSOEH may offer Users the opportunity to participate in an affiliate (referral) program, which provides rewards for bringing in new customers through a personal referral link.

Key Provisions:

• The terms of participation, rewards, and restrictions are published in the corresponding section of the WSOEH platform;

• Use of the referral program must not violate any laws, ethical standards, advertising regulations, or platform policies;

• Spam, mass messaging, manipulation, and deceitful practices within the program are strictly prohibited.

The Owner reserves the right to deny rewards, cancel participation, or restrict access to the program in the event of abuse or policy violations.

The program may be modified or terminated at any time at the sole discretion of the Owner, with no obligation for prior notice.

Sales Terms

Paid Products

Most products and services offered on the WSOEH platform are provided on a paid basis. Information regarding pricing, validity periods, purchase terms, and availability is displayed on the relevant pages of the website and may be changed at any time without prior notice.

Images, descriptions, specifications, and visual materials are provided for reference only and do not constitute legally binding product features. Actual product characteristics are clarified during the ordering process and may vary based on availability or product configuration.

The display of products on the website does not constitute a public offer. A purchase is made through order placement followed by confirmation by the Owner.

Clarification on Product Descriptions

On the website, certain product names and descriptions - especially those following colons (“:”), in the Description section, or within accompanying images - may contain text elements designed to enhance search engine indexing and page visibility. These elements do not always reflect the actual nature or composition of the product.

For accurate product identification, Users should rely on:

• The product name before the colon;

• Its form and intended use, as outlined in the main portion of the description (e.g., Remote Encoding Sugar Globules, Resonant Healing).

Order Process

To complete a purchase, the User follows these steps:

1. Select a product or service on the website;

2. Review the current information on features, pricing, and terms;

3. Confirm their selection and submit the order via the platform interface.

Submitting an order constitutes the User’s offer to enter into a purchase agreement, and obligates the User to pay the total amount, including any applicable taxes or fees displayed at checkout.

If the purchase requires additional information (such as a shipping address, technical specifications, or preferences), the User agrees to provide this data in a timely and complete manner.

After submitting an order, the User will receive a confirmation of receipt. This confirmation does not constitute acceptance and does not form a binding agreement, unless expressly stated otherwise.

Order Confirmation and Acceptance

A purchase agreement is considered concluded only after explicit confirmation of the order by the Owner. This confirmation may be sent via email or by any other available means.

WSOEH reserves the right to decline any order without providing a reason, including but not limited to cases involving product unavailability, pricing errors, data discrepancies, or technical issues.

Order rejection does not create any obligation for reimbursement or compensation.

Notifications

All communications related to order processing and fulfillment will be sent to the email address provided by the User at the time of purchase. The User is solely responsible for ensuring that the contact information submitted is accurate and accessible.

Prices and Taxes

Users are provided with complete pricing information for WSOEH products and services before confirming an order. The final amount may include:

• The base product or service price;

• Applicable taxes and duties;

• Shipping fees;

• Additional charges (e.g., processing or payment gateway fees).

Prices listed on wsoeh.com do not include taxes, fees, or duties, which may be added at the final checkout stage depending on factors such as warehouse location, logistics, or selected payment method. WSOEH reserves the right to modify prices at any time prior to order confirmation.

Important Notice: Buyers from all countries except the USA are responsible for any applicable VAT, customs duties, and import fees upon delivery of sugar granules or any other physical goods. These charges are not included in the product price or shipping cost and must be paid by the recipient in their country upon arrival.

Payment Methods

When placing an order, WSOEH provides the User with a list of available payment options, which may include:

• Bank cards;

• Digital wallets;

• Third-party payment platforms;

• External services offering installment plans or credit financing;

• Prepaid funds, including WSOEH virtual currency.

Payment Processing

Payments are processed through third-party services. WSOEH does not store or have access to complete payment details (such as credit card numbers). Transaction confirmation is received by WSOEH only after successful processing through secure payment gateways.

If a transaction fails authorization or is declined by the payment provider, the Owner is under no obligation to fulfill the order. The Owner may also seek compensation for any losses incurred due to a failed or erroneous payment.

Virtual Currency

The WSOEH platform may utilize internal virtual currency - a digital asset usable exclusively within the services offered by the Owner. This currency:

• Is not considered electronic money;

• Cannot be exchanged for real money, goods, or other assets outside the platform;

• Cannot be sold, transferred, reassigned, or refunded.

By purchasing virtual currency, the User agrees that:

• It may be used only within WSOEH;

• It cannot be redeemed, exchanged, or refunded in cash or its equivalent;

• In the event of account closure, suspension, or contract termination initiated by the User, any remaining balance of virtual currency will be forfeited without compensation.

Any attempts to illegally transfer or monetize virtual currency are considered a violation of these Terms and may result in account suspension and/or legal action.

Authorization for Recurring Payments via PayPal and Other Legal Methods

If the User activates the recurring payment feature via PayPal or any other legally supported method available on wsoeh.com, WSOEH receives a technical identifier linked to the User’s PayPal account or other authorized payment system used for the transaction. This enables WSOEH to automatically initiate payments for future purchases, subscriptions, or recurring services without requiring the User to re-enter payment details.

The User may revoke this authorization at any time by:

• Contacting the Owner directly;

• Modifying the settings of their PayPal account or any other legally supported payment method used on wsoeh.com, or through their account settings on wsoeh.com (if technically supported).

Retention of Ownership

All products and goods ordered through WSOEH remain the property of the Owner until full payment has been received. Ownership is transferred to the User only after confirmation of complete financial settlement.

Restriction of Use Rights

Until full payment is made for a purchased product or service, the User does not acquire any legal rights to use, distribute, install, download, or transfer the product.
Any use prior to payment completion is considered a violation of these Terms.

Delivery Terms

The delivery of ordered physical goods is carried out to the address provided by the User at checkout.
Specific conditions - including delivery method, timeframe, and cost - are displayed either during product selection or on the checkout page.

Returns/Refunds (Applicable to the US, Canada, Australia, the European Union, and the rest of the world)

Due to the personalized and energetically attuned nature of our products and services, we do not accept returns for the following items once the packaging - whether or not it has been opened or the tamper-evident seal has been broken - as well as in cases where access to a digital product has been provided, a digital service has commenced, or a digital good has been delivered:

1. Any Matrix Cards (including individually attuned card sets)

2. Any Sugar Granules (including sealed vials or pouches)

3. Any remote or distance-based energetic services (such as Remote Encoding, Resonant Healing, Vitality Vault Sets, Multiple Programs and others)

4. Any digital or physical products or services on this Website

Each Matrix Card or vial of Energy Sugar Granules is individually prepared and energetically attuned to the purchaser. During the ordering process, the User is required to upload a personal photograph, which is used to perform an energetic calibration of the product or service to the User’s specific frequency.

This no-returns policy applies to all products and services offered by WSOEH, without exception, for private customers, affiliate partners, and any clients or customers of affiliate partners.

Different terms may apply to the Wholesale Program.

For the purposes of this policy:

• Delivery of a digital product is considered to have occurred once the product has been sent or access to the product, website, or service has been provided.

• Delivery of a service is considered to have occurred once the performance of the service has commenced.

For any other products not listed in this "Returns/Refunds (Applicable to the US, Canada, Australia, the European Union, and the rest of the world)" section, the terms of this agreement shall apply.

By placing an order, the User acknowledges and agrees that these goods are custom-made, personalized, and therefore **exempt from any right of withdrawal or return**, in accordance with applicable consumer protection laws in the United States, Canada, the European Union (Directive 2011/83/EU, Article 16), and Australia (Australian Consumer Law, Schedule 2, Competition and Consumer Act 2010).

Limitation of Delivery Liability

Users in the European Union (EU)

1. If delivery is organized by the Owner (WSOEH):
   WSOEH is responsible for the goods until they are received by the User or an authorized recipient.

2. If delivery is arranged by the User:
   Responsibility for the product and associated delivery risks transfer to the User once the goods are handed over to the User’s selected courier.

3. Damage due to packaging:
   WSOEH is responsible only if the packaging was inadequate. The company consistently strives to ensure all packaging is secure and appropriate.

4. Loss, delay, or delivery errors:

5. If the carrier is appointed by WSOEH, the Owner remains responsible.

6. If the carrier is selected by the User, WSOEH bears no responsibility for the outcome of the shipment.

Users in the United States of America (USA)

1. If delivery is organized by the Owner:
   Under the Carmack Amendment, WSOEH disclaims liability after shipment is handed over to the carrier.

2. If delivery is arranged by the User:
   WSOEH assumes no responsibility for damage, loss, or delay once the goods are transferred to the User's chosen shipping provider.

3. Damage due to packaging:
   WSOEH is liable only if the packaging was inadequate, though every effort is made to ensure proper packaging at all times.

4. Carrier-related errors, loss, or damage:
   WSOEH is not liable for any issue caused by third-party carriers

User Responsibilities Upon Delivery

To ensure a smooth and secure delivery experience, the User agrees to:

• Inspect the packaging and product condition immediately upon receipt to confirm there is no visible damage or tampering;

• Report any visible damage directly to the courier or shipping company at the time of delivery, and, if applicable, file a formal claim for compensation related to damaged goods;

• Notify the Owner promptly and without undue delay of any issues using the contact information provided in this document.

Shipping Scope and Timeframes

WSOEH delivers only to those countries and regions explicitly listed in the “Shipping and Return” section of the website.

Unless otherwise stated on the product page or individually agreed upon with the User during checkout, the maximum shipping dispatch time for physical products from the WSOEH warehouse is 30 calendar days from the date of purchase confirmation.

Estimated dispatch time for most orders - including digital content services - is typically 1-5 business days.

Actual processing times may vary depending on:

• Product availability in the warehouse;

• Order volume;

• Product specifics (e.g., custom packaging or labeling);

• Logistics provider workload.

All stated timeframes are estimates only and do not constitute a guarantee of delivery by a specific date. In case of delays, WSOEH will take all reasonable steps to inform the User.

Failed Delivery

WSOEH is not responsible for any delivery errors or delays resulting from:

• Incorrect or incomplete address provided by the User;

• Absence of a recipient at the delivery address;

• User’s refusal to accept the shipment;

• Use of a third-party courier service not recommended by the Owner;

• Circumstances beyond WSOEH’s control once the item has been handed over to the shipping provider.

If an order is not received or collected within the timeframe set by the shipping carrier, it will be returned to the WSOEH warehouse (where applicable, based on the shipping method and courier terms).
Once returned, the Owner will contact the User to determine the next steps - either reshipping the item or canceling the order.

Unless otherwise agreed, any subsequent delivery attempts (starting from the second attempt) must be paid for by the User. The cost of reshipping depends on the courier’s rates and may be billed separately.

Delivery and Use of Digital Content

Digital content purchased on the WSOEH platform - including but not limited to files, software, licenses, access keys, passwords, or multimedia/software products - is provided through:

• Download to the User’s device,

• Online access,

• Download links,

• Streaming, or

• Other online usage methods, as indicated or selected by the User.

The User agrees and confirms that:

• Their device, software, and internet connection meet the technical requirements for receiving and using the digital product;

• The software installed (including the operating system) is licensed and up to date;

• The ability to download or activate digital content may be limited by time, device count, or geographic location (e.g., country-specific access).

WSOEH is not responsible for the User's inability to access or use digital content due to technical limitations on the User's side.

Service Fulfillment

If the order includes services (e.g., subscription access, consultations, digital delivery, or custom configuration), they will be fulfilled within the timeframe stated on the product page, during checkout, or on the How To Order page.

If no specific delivery timeframe is provided, the default fulfillment period is no more than 30 calendar days from the date of payment confirmation.

For services that are designed to extend beyond 30 days - such as Remote Healing via any form of imprint - the entire duration of the purchased service (e.g., number of days selected) is considered the valid service delivery period.

Long-Term Services

Certain intangible services purchased through WSOEH - including, but not limited to, Remote Encoding and Resonant Healing - may have a duration exceeding 30 calendar days. These services are provided based on an individual request and are scheduled for the period selected by the User at the time of purchase.

Each calendar day within the paid service period is considered a day of order fulfillment.

The User agrees that:

• The service duration is determined in advance during checkout and is recorded in WSOEH’s internal systems;

• Partial use, temporary suspension, or interruption of access does not extend the duration of the purchased service;

• The service is deemed delivered proportionally based on the number of calendar days elapsed since activation (start of service);

• A fully rendered service is non-refundable.

In the event the User voluntarily discontinues the service before the end of the paid period, no refund will be issued, unless explicitly stated in these Terms or required by the applicable laws of the Owner’s jurisdiction.

Contract Duration and Subscriptions

Certain products or services on the WSOEH platform are offered in the form of a subscription, which provides continuous or recurring access for a prepaid period.

Subscription Terms

The subscription becomes active upon payment confirmation and grants the User access to the corresponding product or service until the end of the paid term.

To maintain uninterrupted access, the User is required to make recurring payments on time according to the selected pricing plan.
Failure to complete payment within the specified timeframe may result in automatic suspension or termination of the subscription without further notice.

Subscription Cancellation

The User has the right to cancel their subscription at any time by submitting a clear and unambiguous termination notice:

• Via the contact form or email address provided in this document;

• Or through the subscription management interface on the website, if such a feature is available.

Termination becomes effective 8 calendar days after the Owner receives the request, unless otherwise specified in the individual subscription terms.

In the case of partial use of a subscription, no refund will be issued for the unused portion, except where explicitly stated in these Terms.

User Rights: Right of Withdrawal

Unless otherwise stated in this document or limited by the laws of the Owner's country of registration, the User may have the right to withdraw from the concluded contract within a specified period, without providing any reason.

This right applies only when no specific legal exceptions are in force (see below).

General Provisions

• The withdrawal period is 14 calendar days from the date the contract is concluded, or - in the case of goods - from the date the User or an authorized party receives the product.

• Exercising the right of withdrawal fully cancels all legal obligations between the parties related to that specific transaction.

• To exercise this right, the User must send a clear and unambiguous notice of their intention to withdraw, either by email or another officially specified method.

User Responsibility Upon Withdrawal

The User is liable for any reduction in the value of the product resulting from use beyond what is necessary to inspect its nature, properties, and functioning.

If the returned product shows signs of use or is in unsatisfactory condition, the Owner reserves the right to deduct a portion of the refund or deny a full reimbursement.

Exercising the Right of Withdrawal

To exercise the right of withdrawal, the User must submit a clear and unambiguous notice to the Owner stating their intent to cancel the contract.

This notice may be sent in any form, as long as it clearly expresses the User’s decision.
To meet the withdrawal deadline, it is sufficient for the User to send the notice before the end of the withdrawal period.

Withdrawal Periods by Category

• Physical Goods: 14 calendar days from the date the product is received by the User or an authorized person (not the courier).
  In the case of partial deliveries, the period begins from the date the last item is received.
• Services: Cannot be canceled once performance has begun.
  Performance is deemed to begin when the User places the order and expressly agrees to immediate service delivery, thereby waiving the right to withdraw in accordance with applicable laws.
• Digital Content (Non-Tangible): Non-refundable after access is granted.
  By placing the order, the User consents to immediate access and acknowledges the waiver of the right to cancel, as required under EU and U.S. law.
• Subscriptions / Recurring Deliveries / Access to Private Programs or Resources: Non-refundable once delivery begins. By subscribing, the User agrees to immediate commencement and waives the right of cancellation, if this is clearly stated at the time of purchase.
• As the Owner does not handle VAT obligations in any country, they are not responsible for processing or issuing VAT refunds. The User assumes full responsibility.

Product Returns

Returns of purchased products are allowed only in accordance with these Terms and applicable laws.

The sole exception applies to sugar granules, provided that:

• The item is in its original, unopened, and undamaged packaging;

• The return is initiated within the withdrawal period.

Return Conditions for Users in the United States:

• The User is responsible for arranging and covering the cost of return shipping, unless otherwise agreed with the Owner;

• The User bears full responsibility for the condition of the returned item during transit;

• WSOEH reserves the right to reject a return if:

• The packaging has been opened or damaged;

• The item is returned incomplete;

• Storage or return conditions have been violated.

Consequences of Withdrawal

In the event of a valid and timely withdrawal, the Owner will refund all payments received from the User, excluding delivery costs, unless otherwise required by law or mutually agreed by the parties.

For Consumers in the European Union (per Article 13 of Directive 2011/83/EU):

• The refund will include the product price and standard delivery to the User (based on the least expensive option offered by the Owner);

• Additional costs associated with express shipping or alternate delivery methods selected by the User are not refundable;

• The User is responsible for the cost of return shipping.

For Consumers in the United States:

• The cost of return shipping is always the User’s responsibility, unless otherwise agreed individually;

• Original shipping costs (from WSOEH to the User) are non-refundable;

• Any additional shipping-related expenses are also not subject to reimbursement.

General Return Conditions

• Refunds are processed within 14 calendar days from the date the Owner receives the withdrawal notice;

• Unless otherwise agreed, the refund will be issued using the same payment method originally used for the purchase;

• No fees or additional charges are applied for processing the refund.

Returning Physical Goods

If the Owner does not offer to arrange the return directly, the User is responsible for sending the product back to the Owner or an authorized representative no later than 14 calendar days from the date the withdrawal notice was submitted.
The User must also provide the Owner with a tracking number for shipment monitoring.

The return deadline is considered met if the product is handed over to the carrier before the 14-day period expires.

The refund may be withheld until one of the following occurs:

• The product is received and inspected for originality and packaging integrity;

• The User provides proof of shipment, only if agreed upon and accepted by the Owner.

User Responsibility

The User is liable for any reduction in the product’s value resulting from handling beyond what is necessary to verify its condition, features, and functionality.

Service Cancellation

If the User exercises the right of withdrawal after a paid service has started but before it is completed, no refund will be issued.

The User agrees to pay the full cost of the service, regardless of the withdrawal timing, once service delivery has begun.

Example: If a service is purchased for a 20-day period and the User cancels on day 10, no refund is provided for the remaining days, and no price adjustment is made.

By submitting an order, the User confirms that they have no claims regarding the unused portion of the service.

Withdrawal Rights Do Not Apply To:

• Custom-made or personalized goods;

• Services that have already begun, where the User gave prior explicit consent to waive the right of withdrawal;

• Digital content not provided on a physical medium, where the User agreed to immediate access and confirmed their waiver of the right to cancel - evidenced by placing the order and agreeing to these Terms of Service.

Contract Completion and Termination

The contract between the User and the Owner is considered fulfilled under the following circumstances:

• For physical goods:
  Upon receipt of the item by the Buyer, or
  Upon handover of the item by the carrier to the Buyer.

• For intangible services and digital content:
  At 00:00 local time of the Owner on the day the paid service period ends,
  or at the moment when the User’s access to the digital product is terminated, in accordance with the purchase terms - whichever occurs first.

Once the contract has been fulfilled, the Owner’s obligations are considered properly discharged, unless otherwise specified in this Agreement.

Mandatory legal provisions of the Owner’s jurisdiction of registration take precedence and shall apply within the relevant scope of this Agreement.

Shelf Life of Products under EU Law

Sugar granules sold through WSOEH have a limited shelf life, which is clearly indicated on the product packaging.

Any obligations related to quality, return, or replacement are valid only within the stated shelf life.
After the expiration date, no claims regarding product quality or eligibility for return will be accepted, unless otherwise required by law.

Without prejudice to any more favorable rights granted to the User under applicable legislation, the Owner extends the legal warranty of conformity, as recognized in the jurisdiction of the Owner’s registration, to all Users regardless of location.

Specifically:

• For consumers in the European Union:
  The minimum warranty period complies with EU legal requirements.

• For consumers in the United States:
  Implied warranties of merchantability and fitness for a particular purpose apply, to the extent permitted and not disclaimed under these Terms and in accordance with applicable state laws.

• For all other regions:
  Warranty coverage is limited to the shorter of the following:
  (a) the term provided under applicable local law, or
  (b) the product’s stated shelf life, if one is specified.

Any commercial (optional) warranties offered by the Owner are provided voluntarily and do not replace legal warranties where applicable.

Money-Back Guarantee

Without prejudice to applicable legal rights, the Owner may, at its sole discretion, offer Users the option to cancel a purchase of physical goods if they are unsatisfied and receive a full refund of the amount paid.

This is a voluntary commercial initiative and does not replace or limit the User’s legal rights to request free defect correction, replacement, or return of physical goods if they fail to meet applicable legal standards.

Digital Services and Content

When placing an order for digital content or a digital service, the User:

• Agrees to immediate commencement of service execution;

• Acknowledges that access will be granted upon payment;

• Acknowledges that they waive the right to cancel and receive a refund once execution has begun, in accordance with applicable terms and legislation.

Indemnification

The User agrees to indemnify, defend, and hold harmless the Owner, along with its affiliates, officers, directors, employees, partners, and agents, from and against any claims, liabilities, damages, losses, expenses, or legal fees (including reasonable attorney fees) arising from:

• The User’s violation of these Terms;

• Infringement of third-party rights (including intellectual property rights);

• Violation of laws or regulations in connection with the use of the Service.

This indemnity applies to the extent permitted by applicable law.

Limitation of Liability

Unless expressly required by applicable law, the Owner shall not be liable to the User for any damages, including direct, indirect, incidental, special, or consequential losses, arising from the use or inability to use the Service.

All digital products and services offered through WSOEH are informational and energetic programs of a non-medical nature. These may include, but are not limited to: meditative audio files, energetic attunements, visualizations, rituals, energy programs, imprints, and energetic transfers.

They are not medical treatments or services and are not intended to diagnose, treat, cure, or prevent any disease.

These products do not involve physical contact, do not interfere with the User's body, and cannot cause physical harm.

Product Notice: Sugar Granules

The sugar granules sold through WSOEH are standard edible sugar products and do not possess any medicinal or pharmacological properties. Any perceived benefits are not guaranteed.

The User is personally responsible for evaluating any potential individual intolerance, allergic reactions, or dietary restrictions related to sugar consumption.

Before using this product, it is strongly recommended to consider:

• Individual health conditions and sensitivities;

• The presence of diabetes or other sugar metabolism-related disorders;

• Consulting with a physician or dietitian if any doubts or concerns exist.

Australian Consumer Rights

Nothing in these Terms is intended to exclude, restrict, or modify any legal rights or guarantees the User may have under the Competition and Consumer Act 2010 (Cth) or applicable state and territory legislation in Australia, where such rights cannot be lawfully excluded or modified (commonly referred to as non-excludable rights).

To the extent permitted by applicable law, any liability of WSOEH to the User - including liability for breach of non-excludable rights - is limited, at the Owner’s discretion, to either the re-supply of the relevant service or the reimbursement of the cost of having the service re-supplied.

Disclaimer of Warranties and Limitation of Liability

The WSOEH platform and all related services are provided to the User “as is” and “as available”, without any warranties, whether express or implied. Use of the Service is at the User’s sole risk.

To the fullest extent permitted by applicable law, WSOEH makes no representations or warranties, including but not limited to:

• Warranties of merchantability;

• Warranties of fitness for a particular purpose;

• Warranties of non-infringement of third-party rights;

• Any guarantees regarding the accuracy, completeness, or timeliness of data or content presented.

Any oral or written advice or information obtained from WSOEH representatives shall not constitute a warranty, unless expressly stated in these Terms.

WSOEH and its authorized representatives, partners, employees, and suppliers shall not be held liable for:

• The continuous availability or technical accessibility of the Service;

• The absence of errors, viruses, or other harmful components;

• The Service’s fitness for the User’s expectations or intended purpose;

• Any consequences arising from the use of third-party links, integrations, or advertising;

• Malfunctions caused by incompatibility with browsers, devices, or operating systems.

Any content downloaded or accessed through WSOEH is used at the User’s own risk.
WSOEH is not responsible for any potential damage to the User’s device, software, or loss of data resulting from such use.

Extended Limitation of Liability

To the maximum extent permitted by applicable law, WSOEH - including its affiliated entities, officers, partners, suppliers, and employees - shall not be liable for any damages or consequences arising directly or indirectly from the use or inability to use the Service, including but not limited to:

• Indirect, incidental, punitive, special, or consequential damages, including loss of profits, goodwill, data, clientele, or loss of ability to use the Service;

• Damages caused by hacking, fraud, unauthorized access to the User’s account or to secure information;

• Errors, inaccuracies, or omissions in content published on the platform;

• Injury, property damage, or any other loss resulting from the use of the Service;

• Interruptions, failures, or vulnerabilities in data transmission;

• System infections by viruses, malware, trojans, or other harmful code transmitted through the platform;

• Consequences of offensive, illegal, or harmful conduct by third parties;

• Any damages resulting from reliance on content posted or accessed through the Service.

Maximum Liability Cap

Under no circumstances shall the total cumulative liability of WSOEH to the User exceed the amount actually paid by the User for use of the Service:

• Within the last 3 months, or

• Over the entire term of the contract,
  whichever amount is lower.

Unless otherwise required by mandatory law, WSOEH’s maximum aggregate liability is strictly limited to the lesser of these two sums.

Applicability of Liability Limitations

This limitation of liability shall apply to the fullest extent permitted by the applicable laws of the relevant jurisdiction, regardless of the legal theory under which the claim is brought, including but not limited to:

• Contractual liability,

• Tort (including negligence),

• Strict liability,

• Or any other legal basis.

Even if the User has been advised in advance of the possibility of such damages, this does not expand the Owner’s liability beyond the stated limit.

The disclaimers, exclusions, and limitations set forth in this document do not apply to the extent that they are prohibited by mandatory consumer protection or other legal provisions in the User’s country of residence or registration.

Indemnification

The User agrees to indemnify, defend, and hold harmless the Owner, as well as its subsidiaries, affiliates, employees, agents, partners, and suppliers, from and against any claims, losses, liabilities, expenses, or legal costs (including reasonable attorneys’ fees) arising from or related to:

• The User’s use of the Service;

• Any violation of these Terms;

• Infringement of third-party rights, including intellectual property rights and privacy rights;

• Violation of applicable laws or regulations;

• Content or data submitted or posted on the User’s behalf, including by third parties who gained access to the User’s account;

• Intentional misconduct, deception, or the provision of false or misleading information.

This indemnity applies to the extent permitted by applicable law.

General Provisions

Waiver of Rights

Failure by the Owner to enforce any provision or right under these Terms shall not be construed as a waiver of such rights.
Any waiver must be expressly provided in written form.
A waiver of one provision shall not be interpreted as a waiver of any other provision.

Service Interruptions

The Owner reserves the right to suspend the Service temporarily for technical maintenance, updates, or other modifications, and will inform Users when reasonably possible.

To the extent permitted by law, the Owner may also suspend or terminate access to the Service entirely.
In the event of termination, the Owner will ensure access to personal data and fulfill relevant legal obligations to Users as required by applicable regulations.

Force Majeure

The Service may become temporarily unavailable due to circumstances beyond the Owner’s control, including but not limited to:
Force majeure events, infrastructure failures, provider outages, natural disasters, and other unexpected disruptions.

Resale of Services

Users are not permitted to reproduce, copy, duplicate, sell, resell, or otherwise exploit any part of WSOEH - including its content, functionality, or service access - without prior written authorization from the Owner, either directly or through an officially approved affiliate or distributor program.

Privacy Policy

The use of personal data is governed by the WSOEH Privacy Policy.
Users are strongly encouraged to review the Privacy Policy to fully understand how their personal data is collected, processed, stored, and protected, as well as to learn about their rights under applicable privacy laws.

Intellectual Property Rights

All intellectual property rights - including copyrights, trademarks, patents, industrial designs, trade names, logos, and other protected assets associated with WSOEH and its content - are the exclusive property of the Owner or its authorized licensors.

These rights are protected under applicable national and international intellectual property laws.

Nothing in these Terms grants the User any license or right to use such intellectual property without prior written consent from the Owner.
Unauthorized use may result in legal liability.

Modifications to These Terms

The Owner reserves the right to revise, update, or otherwise modify these Terms at any time.
When changes are made, Users will be appropriately notified (e.g., via email, the Service interface, or another available method).

Changes become effective upon notification, or on the date specified in the notice, if required by applicable law.

By continuing to use the Service after the changes take effect, the User is deemed to have accepted the updated Terms.
If the User does not agree with the modifications, they must stop using the Service and may terminate the agreement by sending formal notice to the Owner.

Previous versions of the Terms are retained by the Owner and may be provided to the User upon request.
Until the new version is accepted, the most recent version accepted by the User remains in force.

Assignment of Rights and Obligations

The Owner reserves the right to assign, delegate, subcontract, or transfer any of its rights and/or obligations under these Terms, provided the User's legitimate interests are protected.
Such actions will not affect the User’s rights and will be conducted in accordance with applicable law.

The User may not assign or transfer any of their rights or obligations under these Terms without prior written consent from the Owner.

Contact Information

All questions, notices, or inquiries related to the use of WSOEH should be directed to the following contact form https://wsoeh.com/contact-us/.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable under applicable law, the remaining provisions shall remain valid and fully enforceable.

Where necessary, the invalid provision shall be interpreted or replaced to the fullest extent permitted by law, in a way that most closely reflects its original intent.

Users in the United States

If any provision of these Terms is found to be invalid or unenforceable under applicable U.S. law, it shall be interpreted, modified, or limited to the minimum extent necessary to preserve its legal validity and to reflect its original purpose as closely as possible.

These Terms represent the entire agreement between the User and the Owner with respect to the subject matter herein, and supersede all prior or contemporaneous agreements, proposals, notices, or discussions - whether written or oral - related to this subject.

All provisions of these Terms shall be enforced to the maximum extent permitted by law.

Users in the European Union

If any provision of these Terms is declared invalid, void, or unenforceable, the parties shall endeavor to replace it with a valid and enforceable provision that most closely matches the original intent.

If replacement is not possible, the provision shall be substituted with a mandatory legal rule under applicable law, if and where allowed.

The invalidity of one provision does not affect the validity of the remainder of these Terms, unless that provision was essential to the agreement, in which case the agreement may be deemed void.

Governing Law

These Terms are governed by the laws of the jurisdiction in which the Owner is registered, excluding conflict-of-law rules.

Precedence of National Law

Regardless of the provisions contained in these Terms, if the applicable laws of the User’s country of residence provide a higher level of consumer protection, such provisions shall take precedence and apply to the relevant regulatory scope.

Jurisdiction for Dispute Resolution

All disputes, disagreements, or claims arising from or related to these Terms or their performance shall be subject to the exclusive jurisdiction of the courts located in the jurisdiction of the Owner’s registration, as specified in the relevant section of this document.

Exception for Consumers in Europe

Nothing in this section shall limit the rights of Users who qualify as consumers residing in the European Union, the United Kingdom, Switzerland, Norway, or Iceland.

U.S. Users: Waiver of Jury Trial and Class Actions

The parties explicitly waive the right to a trial by jury for any claims arising out of or related to these Terms.

All claims or disputes between the User and the Owner must be resolved on an individual basis. Class actions, collective proceedings, and consolidated claims are not permitted.

Office of Foreign Assets Control list

According to the OFAC, we are unable to ship products or provide services to the following countries and regions: Afghanistan, Balkans, Belarus, Burma, Central African Republic, Cuba, Democratic Republic of the Congo, Ethiopia, Hong Kong, Iran, Iraq, Lebanon, Libya, Mali, Nicaragua, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, Venezuela, Yemen. By default, purchases and deliveries cannot be made to these regions through our platform.

Users must ensure that they are not located in any sanctioned territories and are not included on any sanctions lists before accessing or using this website, its products, or services.

If a user manages to bypass our platform’s restrictions and successfully places an order from a sanctioned country or region, they do so entirely at their own risk. Such actions constitute a violation of applicable laws and a breach of our terms of service.

Term of the Agreement

This Agreement remains in effect until it is fully performed in accordance with its terms - meaning, until the paid service is delivered or the ordered product is provided to the User.

Once both parties have fulfilled their respective obligations (e.g., service rendered or goods delivered), the Agreement is considered completed, except for those provisions that by their nature survive termination, including but not limited to:

• Liability disclaimers,

• Warranty exclusions,

• Dispute resolution,

• Intellectual property rights, and other continuing obligations.

Dispute Resolution

Voluntary Pre-Litigation Procedure

In the event of any claims or disputes arising from the use of the Service or related transactions, the User is encouraged to first contact the Owner in an attempt to resolve the matter amicably.

This procedure does not limit the User’s right to seek legal action, but it is recommended that the User first submit a written notice via the contact information provided in this document.

The notice should include a brief summary of the issue and, if applicable, relevant order or account details.

The Owner commits to reviewing and responding to the inquiry within a reasonable period of time.

Key Terms and Interpretations

WSOEH (also referred to as “this Application”, wsoeh.com)
The digital platform, website, or software environment through which the Service is made available and operated.

Agreement (Terms of Service)
The legally binding arrangement between the User and the Owner, subject to and governed by the provisions of these Terms.

User (also “You”)
Any individual or organization accessing or interacting with WSOEH. This includes both Consumers and Business Users as defined below.

Business User
A User who utilizes WSOEH for purposes related to trade, business, profession, or commercial activities, and who is not classified as a Consumer under relevant law.

Consumer
An individual who uses WSOEH for personal, non-commercial purposes and meets the definition of a consumer under applicable legislation - typically someone acting outside the scope of business or professional activity.

European (EU or “Europe”)
Denotes Users physically located within a European Union Member State, irrespective of nationality, for the purpose of applying EU-specific regulations.

Owner (also “We” or “Us”)
The legal person or entity that possesses the rights to operate WSOEH and is responsible for delivering the associated Service.

Product
Any item or offering available via WSOEH, which may include - but is not limited to - tangible goods, software, downloadable media, digital content, services, or bookings, as further described in these Terms.

Service
The functional solution or offering provided by WSOEH to Users, as defined within these Terms and/or described on the platform itself.

Terms
This agreement and all incorporated policies or documents which set forth the legal framework for accessing and using WSOEH and its Services. These Terms may be updated periodically.

Virtual Currency
A non-monetary digital asset designated by the Owner for use within WSOEH to acquire certain Products or Services. This may include tokens, access codes, digital credits, or other virtual assets.

Last revision date: September 27, 2025